Designing with Ethnography: A Presentation Framework for Design. - John A. Hughes; Jon O'Brien; Tom Rodden; Mark Rouncefield; Steve Blythin (Symposium on Designing Interactive Systems, 1997)

Recognising "success" and "failure": evaluating groupware in a commercial context. - Steve Blythin; John A. Hughes; Steinar Kristoffersen; Tom Rodden; Mark Rouncefield (GROUP, 1997)

Never mind the ethno' stuff, what does all this mean and what do we do now: ethnography in the commercial world. - Steve Blythin; Mark Rouncefield; John A. Hughes (Interactions, 1997)