Optimizing request denial and latency in an agent-based VPN architecture. - Haiyang Qian; Steve Dispensa; Deep Medhi (NOMS, 2008)

Service management architecture and system capacity design for PhoneFactorTM - A two-factor authentication service. - Haiyang Qian; Chandra Sekhar Surapaneni; Steve Dispensa; Deep Medhi (Integrated Network Management, 2009)

DReaM-Cache: Distributed Real-Time Transaction Memory Cache to support two-factor authentication services and its reliability. - Haiyang Qian; Chandra Sekhar Surapaneni; Marsh Ray; Steve Dispensa; Deep Medhi (NOMS, 2010)

Balancing Request Denial Probability and Latency in an Agent-Based VPN Architecture. - Haiyang Qian; Steve Dispensa; Deep Medhi (IEEE Trans. Netw. Serv. Manag., 2010)

Transport Layer Security (TLS) Renegotiation Indication Extension. - Eric Rescorla; Marsh Ray; Steve Dispensa; Nasko Oskov (RFC, 2010)