Services and the Business Models of Product Firms: An Empirical Analysis of the Software Industry. - Fernando F. Suarez; Michael A. Cusumano; Steven J. Kahl (Manag. Sci., 2013)

Occupational Survival Through Field-Level Task Integration: Systems Men, Production Planners, and the Computer, 1940s-1990s. - Steven J. Kahl; Brayden G. King; Greg Liegel (Organ. Sci., 2016)