The Significance and Barriers to Organizational Interoperability in Smart Service Ecosystems: A Socio-technical Systems Approach. - Godfrey Mugurusi; Jurga Vesterte; David Asamoah; Pankaj Khatiwada; Christina Marie Mitcheltree; Halvor Holtskog; Stian Underbekken (APMS (2), 2022)

Managing Performance in Technology-Enabled Elderly Care Services: The Role of Service Level Agreements in Modular Smart Service Ecosystems. - Godfrey Mugurusi; Anne Grethe Syversen; Inge Hermanrud; Martina Ortova; Pankaj Khatiwada; Stian Underbekken (APMS (2), 2023)