PhoneBook: a phonetically-rich isolated-word telephone-speech database. - John F. Pitrelli; Cynthia Fong; Suk Wong; Judith Spitz; Hong C. Leung (ICASSP, 1995)

User participation and compliance in speech automated telecommunications applications. - Sara Basson; Stephen Springer; Cynthia Fong; Hong C. Leung; Edward Man; Michele Olson; John F. Pitrelli; Ranvir Singh; Suk Wong (ICSLP, 1996)