Deep learning techniques for rating prediction: a survey of the state-of-the-art. - Zahid Younas Khan; Zhendong Niu; Sulis Sandiwarno; Rukundo Prince (Artif. Intell. Rev., 2021)

A Novel Hybrid Machine Learning Model for Analyzing E-Learning Users' Satisfaction. - Sulis Sandiwarno; Zhendong Niu; Ally S. Nyamawe (Int. J. Hum. Comput. Interact., 2024)

SES-Net: A Novel Multi-Task Deep Neural Network Model for Analyzing E-learning Users' Satisfaction via Sentiment, Emotion, and Semantic. - Sulis Sandiwarno; Zhendong Niu; Ally S. Nyamawe (Int. J. Hum. Comput. Interact., 2025)