The Digital Democracy Paradox: When Usability and Literacy Barriers Undermine Inclusive E-Government. - Sabbir Bin Abdul Latif; Shreya Biswas; Faiyaz Morshed Khan; Susmita Biswas; Sultan Mehedi Masud; Anika Priodorshinee Mrittika; Jannatun Noor (CHI, 2026)