Knowledge management enablers: a case study. - Ying-Jung Yeh; Sun-Quae Lai; Chin-Tsang Ho (Ind. Manag. Data Syst., 2006)

Performance measurement systems for knowledge management in high technology industries: a balanced scorecard framework. - Chia-Ling Lee; Sun-Quae Lai (Int. J. Technol. Manag., 2007)