Empirical taxonomy of services and service products in electronic commerce. - Sung-Eui Cho; Kwangtae Park (Electron. Commer. Res. Appl., 2002)

Taxonomy of services and its relationship with operations and strategy in electronic commerce. - Sung-Eui Cho; Kwangtae Park; Jonguk Kim (Int. J. Serv. Technol. Manag., 2004)

An Exploratory Study on Knowledge Management Characteristics and Challenges in Mass customisation. - Sung-Eui Cho; Won Jun Lee; Jonguk Kim (J. Inf. Knowl. Manag., 2005)

Factors affecting customer needs of geographical accessibility in electronic commerce. - Sung-Eui Cho (Electron. Commer. Res. Appl., 2006)

Characteristics of service processes and their implications in electronic commerce: a classification of intangible products. - Sung-Eui Cho (Int. J. Electron. Bus., 2006)

Classification of Knowledge Areas/Hierarchies and its Implications in Mass customisation: an Exploratory Study. - Sung-Eui Cho; Won Jun Lee; Jonguk Kim (J. Inf. Knowl. Manag., 2007)

Fuzzy Decision Making of IT Governance. - Sung-Eui Cho; Sang Hyun Lee; Kyung-Il Moon (ICE-B, 2010)

Perceived risks and customer needs of geographical accessibility in electronic commerce. - Sung-Eui Cho (Electron. Commer. Res. Appl., 2010)

Fast Fuzzy Control of Warranty Claims System. - Sang Hyun Lee; Sung-Eui Cho; Kyung-Il Moon (J. Inf. Process. Syst., 2010)