A balanced scorecard analysis of performance metrics. - Rajiv D. Banker; Hsihui Chang; Surya N. Janakiraman; Constantine Konstans (Eur. J. Oper. Res., 2004)

Analysis of trends in technical and allocative efficiency: An application to Texas public school districts. - Rajiv D. Banker; Surya N. Janakiraman; Ram Natarajan (Eur. J. Oper. Res., 2004)