An institution-based process to ensure clinical software quality. - Susan A. Abookire; Jonathan M. Teich; David W. Bates (AMIA, 1999)

Analysis of User-feedback as a Tool for Improving Software Quality. - Susan A. Abookire; Martha T. Martin; Jonathan M. Teich; Gilad J. Kuperman; David W. Bates (AMIA, 2000)

Improving allergy alerting in a computerized physician order entry system. - Susan A. Abookire; Jonathan M. Teich; Heidi Sandige; Marilyn D. Paterno; Martha T. Martin; Gilad J. Kuperman; David W. Bates (AMIA, 2000)