TechWriters: the next generation. - Phyllis S. Galt; Susan B. Jones (SIGDOC, 1991)

Information sharing (solution session): collaborating across the networks. - Phyllis S. Galt; Susan B. Jones (SIGDOC, 1993)

Caught in the World Wide Web: MIT moves computer documentation online. - Susan B. Jones (SIGUCCS, 1994)

Building a Home-grown Knowledge Base: Don't Wait for the Resources - Build a Prototype. - Susan B. Jones; Carol Wood (SIGDOC, 1998)