The Optimization of Online Searches Through the Labelling of a Dynamic, Situation-Dependent Information Need: the Reference Interview and Online Searching for Undergraduates Doing a Social-Science Assignment. - Charles Cole 001; Lynn Kennedy; Susan Carter (Inf. Process. Manag., 1996)

Extracting Data from Free-Text Fields: Assuring Data Quality for ERP Implementation. - M. David Allen; Susan Carter; Peter Aiken; Mary Kay Cyrus; Kathy Wade; Sid McCormac (ICIQ, 2003)

Assuring Data Quality for ERP Implementation: Part 2 - Comprehending the Evolving Picture. - Peter Aiken; Chris Metz; Anthony Berta; Bill Finkel; Tracy Skalak; Bob Stanley; Susan Carter; Graham Blevins; Johns Sells; John McKeon; Debi Crockett; David Rafner; et al. (ICIQ, 2006)