Helping the user retrieve data from a CD-ROM. - Susan Feinberg (SIGDOC, 1991)

A Methodology for Developing and Testing an Intranet Site. - Susan Feinberg (IPCC (2), 1998)

Designing and Developing Surveys on WWW Sites. - Susan Feinberg; Peter Y. Johnson (SIGDOC, 1998)

Applying cognitive load theory to the design of web-based instruction. - Susan Feinberg; Margaret Murphy (SIGDOC, 2000)

Challenges to User Testing E-Learning Games with Children in Elementary Schools. - Thorsten Frohlich; Susan Feinberg (ISM, 2006)