Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement. - Susana C. Silva; Roberta De Cicco; Maria Levi; Maik Hammerschmidt (CONVERSATIONS, 2022)

How Social Influence and Image Impact on the Intention to Use a Technology: A Study from the Battery Electric Vehicle Domain. - Alessandro Lampo; Susana C. Silva (ICEME, 2022)

Environmental Concern and the Intention to Use Eco-friendly Technologies: An Analysis of Battery Electric Vehicles in Macau. - Alessandro Lampo; Susana C. Silva (ICEME, 2023)