Adoption Process of Upgrading Software: An Empirical Study of Windows XP. - Michael C. L. Lai; Susanna S. Y. Ho; Wendy W. Y. Hui (HICSS, 2003)

Acceptance of Internet Content Filters: An Empirical Study. - Susanna S. Y. Ho; Siu Man Lui; Will W. K. Ma (Int. J. Inf. Technol. Decis. Mak., 2003)