Structure and Rules in Automated Multimedia Presentation Planning. - Yigal Arens; Eduard H. Hovy; Susanne van Mulken (IJCAI, 1993)

The Persona Effect: How Substantial Is It? - Susanne van Mulken; Elisabeth André; Jochen Müller 001 (BCS HCI, 1998)

PEDRO: Assessing Presentation Decodability on the Basis of Empirically Validated Models. - Susanne van Mulken (Cooperative Multimodal Communication, 1998)

An empirical study on the trustworthiness of life-like interface agents. - Susanne van Mulken; Elisabeth André; Jochen Müller 001 (HCI (2), 1999)

User modeling for multimedia interfaces: studies in text and graphics understanding. - Susanne van Mulken (DUV, 1999)

The impact of animated interface agents: a review of empirical research. - Doris M. Dehn; Susanne van Mulken (Int. J. Hum. Comput. Stud., 2000)