The nuances of knowledge creation and development in Indian pharmaceutical industry. - N. L. Sharma; Susobhan Goswami (J. Knowl. Manag., 2009)

An Exploratory Study of Twitter Sentiment Analysis During COVID-19: #TravelTomorrow and #UNWTO. - V. Senthil; Susobhan Goswami (TDIT (2), 2020)

A value-driven touchpoints strategy for managing the customer experience process. - Mehir Baidya; Bipasha Maity; Susobhan Goswami (Bus. Process. Manag. J., 2023)