Website redesign and testing with a usability consultant: lessons learned. - Robert L. Tolliver; David S. Carter; Suzanne E. Chapman; Phillip M. Edwards; Jeanie E. Fisher; Annette L. Haines; Lana E. Krolikowski; Rebecca M. Price (OCLC Syst. Serv., 2005)

Enhancing Search and Browse Using Automated Clustering of Subject Metadata. - Kat Hagedorn; Suzanne E. Chapman; David Newman 001 (D Lib Mag., 2007)