A successful model for creating internet awareness on your campus. - Suzanne Nanis; Evelyn V. Stevens; Janet de Vry (SIGUCCS, 1994)

It Takes a Team to Move a Mountain: Migrating to Desktop Client E-mail. - Kate Webster; Suzanne Nanis (SIGUCCS, 1999)

Desktop support without visiting the desktop. - Kim Hirschenhofer; Suzanne Nanis (SIGUCCS, 2001)

Applying constructivist principles to reinvigorate faculty training. - Paul Hyde; Suzanne Nanis (SIGUCCS, 2006)