Competitive testing: issues and methodology. - Kristyn Greenwood; Kelly Braun; Suzy Czarkowski (CHI Conference Summary, 1998)

Competitive testing issues and methodology. - Kristyn Greenwood; Suzy Czarkowski (ACM SIGCHI Bull., 1998)

Incorporating usability techniques into the Web lifecycle. - Suzy Czarkowski; Bobbi Sanford (CHI Extended Abstracts, 2000)