Explaining the Adoption of Value Metrics in Retail Banks' Customer Management. - Sven C. Berger; Sebastian F. Martin (FinanceCom, 2007)

How Personality and Relationship Affect Customers' Adoption of Advanced Self Service Technology in Branch Banking. - Sven C. Berger (AMCIS, 2008)

The Impact of Social Networks on Inter-Organizational Effectiveness: The Case of IPO Deal Networks. - Sven C. Berger; Oliver Hinz (ECIS, 2008)

Customer Relationship Management Processes in Retail Banking - Best Practice and Business Value Evaluation. - Sven C. Berger; Sonja Gensler; Bernd Skiera; Thorsten Wiesel (HICSS, 2009)