The Strategic Role of Design of Identity Management and Reputation in Indonesia Higher Education Institutions. - Putri Dwitasari; Ellya Zulaikha; Syarifa Hanoum (IEEM, 2022)

Identify Customer Element Through Empathy Map and User Persona. - Puti Sinansari; Syauqina Hening Salsabila; Syarifa Hanoum; Agnieszka Lopatka; Wojciech Wlodarski (KES, 2023)