A Case Study on Enhancing Inquiry Response in a Non-Life Insurance Company Using Generative AI. - Shojiro Tsutsui; Michihiro Karino; Kenichi Kuroki; Aya Fukumoto; Yusuke Hamano; Kenji Sobata; Temma Saito; Tatsunori Kawamoto; Taku Odashima; Tsuyoshi Kato; Yosuke Motohashi (ICAIF, 2024)