Characteristic of enterprise collaboration system and its implementation issues in business management. - Shiv Prakash; Sudhanshu Joshi; Tanvi Bhatia; Sadhna Sharma; Durgesh Samadhiya; Rajiv Ratn Shah; Omprakash Kaiwartya; Mukesh Prasad (Int. J. Bus. Intell. Data Min., 2020)