Performance analysis of service systems with priority upgrades. - Jingui Xie; Taozeng Zhu; An-Kuo Chao; Shuaian Wang (Ann. Oper. Res., 2017)

An approximation method for 2-chain flexible queues with preemptive priority. - Yaolei Wang; Yiming Fan; Taozeng Zhu; Ping Cao 001; Jingui Xie (Int. J. Prod. Res., 2019)

The prolonged service time at non-dedicated servers in a pooling system. - Yanting Chen; Jingui Xie; Taozeng Zhu (CoRR, 2020)

Joint Estimation and Robustness Optimization. - Taozeng Zhu; Jingui Xie; Melvyn Sim (Manag. Sci., 2022)

Inventory-Responsive Donor-Management Policy: A Tandem Queueing Network Model. - Taozeng Zhu; Nicholas Teck Boon Yeo; Sarah Yini Gao; Gar Goei Loke (Manuf. Serv. Oper. Manag., 2023)