Churn in Social Networks: A Discussion Boards Case Study. - Marcel Karnstedt; Tara Hennessy; Jeffrey Chan; Conor Hayes (SocialCom/PASSAT, 2010)

Churn in Social Networks. - Marcel Karnstedt; Tara Hennessy; Jeffrey Chan; Partha Basuchowdhuri; Conor Hayes; Thorsten Strufe (Handbook of Social Network Technologies, 2010)