"One Stop Shopping" Getting Connected at Texas A&M University. - Teresa Chipman; Dustin Long (SIGUCCS, 2000)

New Student Conferences: An Introduction to Computing at Texas A&M University. - Dustin Long; Teresa Chipman (SIGUCCS, 2000)

Creating and managing a helpdesk in a multicultural environment. - Teresa Chipman (SIGUCCS, 2007)