Using Knowledge-Based Systems to Support Learning of Organizational Knowledge: A Case Study. - Lynne P. Cooper; Rebecca L. Nash; Tu-Anh T. Phan; Teresa R. Bailey (HICSS, 2004)

Learning about the Organization via Knowledge Management: The Case of JPL. - Lynne P. Cooper; Rebecca L. Nash; Tu-Anh T. Phan; Teresa R. Bailey (Int. J. Knowl. Manag., 2005)