Defining Information System Components. - Thang Le Dinh; Michel Léonard (OTM, 2002)

Information system upon information systems: a conceptual framework. - Thang Le Dinh (2004)

Towards an Approach for Modeling Interoperability of Information Systems. - Thang Le Dinh; Tang-Ho Lê (RIVF, 2007)

A Conceptual Framework for Modelling Service Value Creation Networks. - Thang Le Dinh; Michel Léonard (NBiS, 2009)

A Conceptual Framework for Service Modelling in a Network of Service Systems. - Thang Le Dinh; Thanh Thoa Pham Thi (IESS, 2010)

Modelling Collaborative Services - The COSEMO Model. - Thanh Thoa Pham Thi; Thang Le Dinh; Markus Helfert; Michel Léonard (ICSOFT (1), 2010)

A conceptual framework for designing service-oriented inter-organizational information systems. - Thang Le Dinh; Anh Vu Nguyen-Ngoc (SoICT, 2010)

Discovering business rules from business process models. - Thanh Thoa Pham Thi; Markus Helfert; Fakir Hossain; Thang Le Dinh (CompSysTech, 2011)

Reconciling knowlegde Management and E-Collaboration Systems: the Information-Driven Knowledge Management Framework. - Thang Le Dinh; Louis Rinfret; Louis Raymond; Bich Thuy Dong Thi (ECIS, 2012)

Information-Driven Framework for Collaborative Business Service Modelling. - Thang Le Dinh; Thanh Thoa Pham Thi (Int. J. Serv. Sci. Manag. Eng. Technol., 2012)

Towards the reconciliation of knowledge management and e-collaboration systems. - Thang Le Dinh; Louis Rinfret; Louis Raymond; Bich Thuy Dong Thi (Interact. Technol. Smart Educ., 2013)

Towards a Knowledge-Based Framework for Enterprise Content Management. - Thang Le Dinh; Tim A. Rickenberg; Hans-Georg Fill; Michael H. Breitner (HICSS, 2014)

A Knowledge Management Framework for Knowledge-Intensive SMEs. - Thang Le Dinh; Thai Ho Van; Éliane Moreau (ICEIS (3), 2014)

Towards a Cyberinfrastructure for Social Science Research Collaboration: The Service Science Approach. - Thang Le Dinh; Thai Ho Van; Theophile Serge Nomo; Ayi Ayayi (IESS, 2015)

Enterprise Content Management Systems as a Knowledge Infrastructure: The Knowledge-Based Content Management Framework. - Thang Le Dinh; Tim A. Rickenberg; Hans-Georg Fill; Michael H. Breitner (Int. J. e Collab., 2015)

Towards an Architecture for Big Data-Driven Knowledge Management Systems. - Thang Le Dinh; Thuong-Cang Phan; Trung Bui (AMCIS, 2016)

A Service-Oriented Framework for Big Data-Driven Knowledge Management Systems. - Thang Le Dinh; Thuong-Cang Phan; Trung Bui; Manh Chien Vu (IESS, 2016)

A Service-Oriented Living Lab for Continuous Performance Improvement in SMEs. - Thang Le Dinh; Manh Chien Vu; Thuong-Cang Phan; Theophile Serge Nomo (IESS, 2016)

Collaborative Business Service Modelling in Knowledge-Intensive Enterprises. - Thang Le Dinh; Thanh Thoa Pham Thi (Int. J. Innov. Digit. Econ., 2016)

Personalization of Legal and Ethical Information in ICT Platforms: The Approach of Legal Decision Tree. - Adnan Imeri; Abdelaziz Khadraoui; Thang Le Dinh; Djamel Khadraoui (Comput. Inf. Sci., 2017)

PhotoshopQuiA: A Corpus of Non-Factoid Questions and Answers for Why-Question Answering. - Andrei Dulceanu; Thang Le Dinh; Walter Chang; Trung Bui; Doo Soon Kim; Manh Chien Vu; Seokhwan Kim (LREC, 2018)

Intelligent Assistants in Higher-Education Environments: The FIT-EBot, a Chatbot for Administrative and Learning Support. - Ho Thao Hien; Pham-Nguyen Cuong; Le Nguyen Hoai Nam; Ho Le Thi Kim Nhung; Thang Le Dinh (SoICT, 2018)

Towards a Service-Oriented Architecture for Knowledge Management in Big Data Era. - Thang Le Dinh; Thuong-Cang Phan; Trung Bui; Manh Chien Vu (Int. J. Intell. Inf. Technol., 2018)

A Service-based Model for Customer Intelligence in the Age of Big Data. - Nguyen Anh Khoa Dam; Thang Le Dinh; William Menvielle (AMCIS, 2020)

Customer Co-creation through the Lens of Service-dominant Logic: A literature Review. - Nguyen Anh Khoa Dam; Thang Le Dinh; William Menvielle (AMCIS, 2020)

Towards a Context-Aware Knowledge Model for Smart Service Systems. - Thang Le Dinh; Thanh Thoa Pham Thi; Cuong Pham-Nguyen; Le Nguyen Hoai Nam (ICCCI, 2020)

A Literature Review of Recommender Systems for the Cultural Sector. - Nguyen Anh Khoa Dam; Thang Le Dinh (ICEIS (1), 2020)

Towards Chatbot-based Interactive What- and How-Question Answering Systems: the Adobot Approach. - Luong Tran Hien; Ly Tran Thi Ly; Pham-Nguyen Cuong; Thang Le Dinh; Hong Tiet Gia; Le Nguyen Hoai Nam (RIVF, 2020)

Key Aspects of Customer Intelligence in the Era of Massive Data. - Nguyen Anh Khoa Dam; Thang Le Dinh; William Menvielle (ACIIDS, 2021)

Key Performance Indicators for Crisis-Ready Organizations in the Era of Massive Data: The Case of the Cultural Sector. - Nguyen Anh Khoa Dam; Thang Le Dinh (AMCIS, 2021)

Towards Smart Customer Knowledge Management Systems. - Thang Le Dinh; Nguyen Anh Khoa Dam (ICCCI (CCIS Volume), 2021)

Smart Data as a Service. - Thang Le Dinh; Nguyen Anh Khoa Dam (IESS, 2021)

A Service Science Perspective on Resilience of Service Organisations. - Thang Le Dinh; Thanh Thoa Pham Thi; Nguyen Anh Khoa Dam; William Menvielle (IESS, 2021)

Design and deployment of a customer journey management system: the CJMA approach. - Nam Nguyen Chan; Duc Loc Nguyen Vo; Cuong Pham-Nguyen; Thang Le Dinh; Nguyen Anh Khoa Dam; Thanh Thoa Pham Thi; My Hang Vu Thi (ICFNDS, 2021)

Towards a Conceptual Framework for Customer Intelligence in the Era of Big Data. - Nguyen Anh Khoa Dam; Thang Le Dinh; William Menvielle (Int. J. Intell. Inf. Technol., 2021)

ITCareerBot: A Personalized Career Counselling Chatbot. - Duy Cuong Nguyen; Nguyen Hanh Dung Dinh; Cuong Pham-Nguyen; Thang Le Dinh; Le Nguyen Hoai Nam (ACIIDS (Companion), 2022)

From Customer Data to Smart Customer Data: The Smart Data Transformation Process. - Thang Le Dinh; Nguyen Anh Khoa Dam; Nam Nguyen Chan; My Hang Vu Thi; Cuong Pham-Nguyen (IESS, 2022)

Towards Knowledge-based Smart Service Systems: The Case of a Recommender System for a Cultural Organization. - Thang Le Dinh; Nguyen Anh Khoa Dam; Gia Huan Ho (IESS, 2022)

Preface. - Michel Léonard; De Marco Marco; Monica Dragoicea; Thang Le Dinh (IESS, 2022)

Trivi: A Conceptual Framework for Customer Intelligence Systems for Small and Medium-sized Enterprises. - Thang Le Dinh; My Hang Vu Thi; Nguyen Anh Khoa Dam; Nam Nguyen Chan (PACIS, 2022)

A knowledge-based model for context-aware smart service systems. - Thang Le Dinh; Thanh Thoa Pham Thi; Cuong Pham-Nguyen; Le Nguyen Hoai Nam (J. Inf. Telecommun., 2022)

The Quest for Customer Intelligence to Support Marketing Decisions: A Knowledge-Based Framework. - Nguyen Anh Khoa Dam; Thang Le Dinh; William Menvielle (Vietnam. J. Comput. Sci., 2022)

Context-Aware Service Modelling: A Knowledge-Centric Framework. - Thang Le Dinh; My Hang Vu Thi; Nguyen Anh Khoa Dam; Jolita Ralyté (AMCIS, 2023)

Ontological Approach in Smart Service Systems: A Literature Review. - My Hang Vu Thi; Thang Le Dinh; Md Saidur Rahman; Annie Brasseur (AMCIS, 2023)

Digital Entrepreneurs: What Do We Know about Them. - Anh Tran Tram Truong; Thang Le Dinh (AMCIS, 2023)

Utilizing InfoGAN and PE Header Features for Synthetic Ransomware Image Generation: An Experimental Study. - Viet Trung Le; Phuc Hao Do; Sylvestre Uwizeyemungu; Thang Le Dinh; Duc Tran Le (FDSE, 2023)

Context-aware Knowledge-based Systems: A Literature Review. - My Hang Vu Thi; Thang Le Dinh; Nguyen Anh Khoa Dam; Cuong Pham-Nguyen (HICSS, 2023)

The Implementation of Integrated Multichannel Services in the Hospitality Sector in Vietnam. - Thi Khue Thu Ngo; Phuong Thao Nguyen; Thang Le Dinh; Nguyen Anh Khoa Dam (IESS, 2023)

Preface. - Jolita Ralyté; Luca Carrubbo; Monica Dragoicea; Thang Le Dinh (IESS, 2023)

Towards a Rule Modeling Framework for Context-aware Smart Service Systems. - My Hang Vu Thi; Thanh Thoa Pham Thi; Thang Le Dinh (IESS, 2023)

SafeDocs: A Machine Learning-Based Framework for Malicious PDF Detection Tailored for SMEs. - Duc Tran Le; Thang Le Dinh; Sylvestre Uwizeyemungu; Xuan Hung Doan; Truong Duy Dinh (RIVF, 2023)

A Methodological Framework for Designing Human-Centered Artificial Intelligence Services. - Thang Le Dinh; Duc Tran Le; Jolita Ralyté (ER (Workshops), 2024)

BABot: A Framework for the LLM-Based Chatbot Supporting Business Analytics in e-Commerce. - Gia Thinh Ngo Tran; Thang Le Dinh; Cuong Pham-Nguyen (ICCCI (1), 2024)

Preface. - Luca Carrubbo; Thang Le Dinh; Monica Dragoicea; Leonard Walletzký (IESS, 2024)

Applying customer intelligence in marketing: a holistic approach. - Nguyen Anh Khoa Dam; Thang Le Dinh; William Menvielle (Int. J. Appl. Decis. Sci., 2024)

Visualizing Portable Executable Headers for Ransomware Detection: A Deep Learning-Based Approach. - Tien Quang Dam; Nghia Thinh Nguyen; Viet Trung Le; Duc Tran Le; Sylvestre Uwizeyemungu; Thang Le Dinh (J. Univers. Comput. Sci., 2024)