Evaluating User-Adaptive Systems: Lessons from Experiences with a Personalized Meeting Scheduling Assistant. - Pauline M. Berry; Thierry Donneau-Golencer; Khang Duong; Melinda T. Gervasio; Bart Peintner; Neil Yorke-Smith (IAAI, 2009)

Evaluating intelligent knowledge systems: experiences with a user-adaptive assistant agent. - Pauline M. Berry; Thierry Donneau-Golencer; Khang Duong; Melinda T. Gervasio; Bart Peintner; Neil Yorke-Smith (Knowl. Inf. Syst., 2017)