Critique Style Guide: Improving Crowdsourced Design Feedback with a Natural Language Model. - Markus Krause; Thomas Garncarz; Jiaojiao Song; Elizabeth M. Gerber; Brian P. Bailey; Steven P. Dow (CHI, 2017)

Fruitful Feedback: Positive Affective Language and Source Anonymity Improve Critique Reception and Work Outcomes. - Duyen T. Nguyen; Thomas Garncarz; Felicia Ng; Laura A. Dabbish; Steven P. Dow (CSCW, 2017)