Mitigating High Latency Outliers for Cloud-Based Telecommunication Services. - Fangzhe Chang; Peter S. Fales; Moritz Steiner; Ramesh Viswanathan; Thomas J. Williams; Thomas L. Wood (Bell Labs Tech. J., 2012)

Augmented Reality and Older Adults: A Comparison of Prompting Types. - Thomas J. Williams; Simon L. Jones; Christof Lutteroth; Elies Dekoninck; Hazel C. Boyd (CHI, 2021)

The Subjective Habitability & Acceptability Questionnaire (SHAQ): Development and Validation. - Peter G. Roma; Lauren Blackwell Landon; Cara A. Spencer; Alexandra M. Whitmire; Thomas J. Williams (Hum. Factors, 2023)