Persuasive Recommendation: Serial Position Effects in Knowledge-Based Recommender Systems. - Alexander Felfernig; Gerhard Friedrich; Bartosz Gula; Martin Hitz; Thomas Kruggel; Gerhard Leitner; Rudolf Melcher; D. Riepan; S. Strauss; Erich Teppan; Oliver Vitouch (PERSUASIVE, 2007)

Knowledge representations for the interactive selling of financial services. - Alexander Felfernig; Klaus Isak; Gerold Kreutler; Thomas Kruggel; Erich Teppan (Inf. Syst. E Bus. Manag., 2007)