Commercialization of Digitally-Enabled Products and Services: Overcoming the Barriers by Applying Action Learning. - Thomas Sautter; Shaun West; David Harrison; Paolo Gaiardelli (APMS (2), 2022)

Transforming a New-Build Factory into a Service Operations Workshop: A PDCA Approach to Change Management in Industrial Servitization. - Thomas Sautter; Shaun West; Benjamin Biesinger; Daryl Powell (APMS (5), 2024)