From Trust to Emotion Toward Loyalty a Structural Model of AI-Driven Customer Engagement. - Erwin Halim; Nguyen Hong Son; Thomas Tandewijaya; Vellycia Hengky Saputra; Alif Widyadhana Hartiyanto; Nguyen Minh Tuan; Shara Toibayeva (ICOIN, 2026)

Exploring Satisfaction and Impulsive Buying in Sustaining Cloud-Based Buy Now Pay Later. - Erwin Halim; Chau Van Van; Thomas Tandewijaya; Angelyne Chatheryna Setiawan; Faris Bayhaqi; Anderes Gui; Nguyen Minh Tuan (ICOIN, 2026)