Die Macht der Triangulation: Effektive Anwendung von Mixed Methods-Designs in der UX-Forschung. - Tim-Can Werning (UP, 2022)

Linking User Experience and Business Outcomes: How Perceived Usefulness of AI Chatbots Predicts Satisfaction and NPS. - Tim-Can Werning; María José Escalona; Andreas Hinderks (WEBIST, 2025)