Information Encountering on Social Q&A Sites: A Diary Study of the Process. - Tingting Jiang 002; Chaojian Zhang; Zhezhe Li; Chang Fan; Jiaqi Yang 006 (iConference, 2018)

A Clickstream Data Analysis of the Differences between Visiting Behaviors of Desktop and Mobile Users. - Tingting Jiang 002; Jiaqi Yang 006; Cong Yu 017; Yunxin Sang (Data Inf. Manag., 2018)

A clickstream data analysis of users' behavior on a government WeChat official account. - Tingting Jiang 002; Tianqianjin Lin; Lina Shangguan; Ying Wang 052 (ASIST, 2019)

Modeling the Process of Information Encountering Based on the Analysis of Secondary Data. - Tingting Jiang 002; Shiting Fu; Qian Guo; Enmei Song (iConference, 2019)

What Prompts Users to Click on News Headlines? A Clickstream Data Analysis of the Effects of News Recency and Popularity. - Tingting Jiang 002; Qian Guo; Yaping Xu; Yang Zhao 008; Shiting Fu (iConference, 2019)

A diary study of information encountering triggered by visual stimuli on micro-blogging services. - Tingting Jiang 002; Qian Guo; Yaping Xu; Shiting Fu (Inf. Process. Manag., 2019)

The Effects of Message Framing on Online Health Headline Selection: A Mediation of Message Credibility. - Tingting Jiang 002; Xi Wu; Ying Wang 052; Ye Chen (iConference, 2020)

What prompts users to click on news headlines? Evidence from unobtrusive data analysis. - Tingting Jiang 002; Qian Guo; Shunchang Chen; Jiaqi Yang 006 (Aslib J. Inf. Manag., 2020)

Toward a description framework of information encountering experiences. - Tingting Jiang 002; Shiting Fu; Enmei Song (J. Documentation, 2020)

Evaluating Chinese government WeChat official accounts in public service delivery: A user-centered approach. - Tingting Jiang 002; Ying Wang 052; Tianqianjin Lin; Lina Shangguan (Gov. Inf. Q., 2021)

The effects of message framing on online health headline selection of female users: A moderation of approach/avoidance motivation. - Tingting Jiang 002; Xi Wu; Ye Chen; Ying Wang 052 (Int. J. Medical Informatics, 2021)

Combining gain-loss frame and background color to increase the effectiveness of online oral health messages: Differences among decision stages. - Tingting Jiang 002; Qian Guo; Xi Wu; Yu Chi 001 (Int. J. Medical Informatics, 2022)

Understanding the seeking-encountering tension: Roles of foreground and background task urgency. - Tingting Jiang 002; Shiting Fu; Sanda Erdelez; Qian Guo (Inf. Process. Manag., 2022)

How humans obtain information from AI: Categorizing user messages in human-AI collaborative conversations. - Yuhan Wei; Wei Lu 019; Qikai Cheng; Tingting Jiang 002; Shewei Liu (Inf. Process. Manag., 2022)

Gain-framed product descriptions are more appealing to elderly consumers in live streaming E-commerce: Implications from a controlled experiment. - Zhumo Sun; Shiting Fu; Tingting Jiang 002 (Data Inf. Manag., 2022)

Motivations, Purposes, and Means of Creating Information Cocoons Intentionally for Oneself: Looking on the Bright Side. - Shiting Fu; Tingting Jiang 002 (iConference (2), 2023)

Using Crossmodal Correspondence Between Colors and Music to Enhance Online Art Exhibition Visitors' Experience. - Qian Guo; Tingting Jiang 002 (iConference (1), 2023)

Creating a Chinese gender lexicon for detecting gendered wording in job advertisements. - Tingting Jiang 002; Yao Li; Shiting Fu; Ye Chen (Inf. Process. Manag., 2023)

An empirical study on user experience evaluation of VR interface in digital museums. - Xi Pei; Shiting Fu; Tingting Jiang 002 (Data Inf. Manag., 2023)

Human-AI interaction research agenda: A user-centered perspective. - Tingting Jiang 002; Zhumo Sun; Shiting Fu; Yan Lv (Data Inf. Manag., 2024)

Investigating the relationships between dialog patterns and user satisfaction in customer service chat systems based on chat log analysis. - Tingting Jiang 002; Qian Guo; Yuhan Wei; Qikai Cheng; Wei Lu 019 (J. Inf. Sci., 2024)

The effects of anthropomorphic framing on senior news consumers' attitudes towards health AI systems: a mediation of psychological distance. - Yanrun Xu; Tingting Jiang 002 (Inf. Res., 2025)