Knowing You, Knowing Who, and Knowing What Counts: A Multi-Generational Conversation. - Dirk S. Hovorka; Kenneth A. Kozar; Tomasz Miaskiewicz (Commun. Assoc. Inf. Syst., 2007)

A latent semantic analysis methodology for the identification and creation of personas. - Tomasz Miaskiewicz; Tamara Sumner; Kenneth A. Kozar (CHI, 2008)

A Review of the Literature on the Empathy Construct Using Cluster Analysis. - Tomasz Miaskiewicz; David E. Monarchi (Commun. Assoc. Inf. Syst., 2008)

Using Personas to Understand the Needs and Goals of Institutional Repositories. - Jack M. Maness; Tomasz Miaskiewicz; Tamara Sumner (D Lib Mag., 2008)

Designing the Introductory IS Course Using Student Personas: Lessons Learned from Product Design. - Kenneth A. Kozar; Tomasz Miaskiewicz (AMCIS, 2009)

A Preliminary Examination of Using Personas to Enhance User-Centered Design. - Tomasz Miaskiewicz; Susan Jung Grant; Kenneth A. Kozar (AMCIS, 2009)