Comparing Customer Valve Creation in Internet and Mobile Banking. - Tommi Laukkanen (ICMB, 2005)

Consumer value creation in mobile banking services. - Tommi Laukkanen; Jari Lauronen (Int. J. Mob. Commun., 2005)

Consumer Value Segments in Mobile Bill Paying. - Tommi Laukkanen; Teuvo Kantanen (ITNG, 2006)

Bank Customers' Channel Preferences for Requesting Account Balances. - Tommi Laukkanen (HICSS, 2007)

Internet vs mobile banking: comparing customer value perceptions. - Tommi Laukkanen (Bus. Process. Manag. J., 2007)

Mapping the reasons for resistance to Internet banking: A means-end approach. - Tuire Kuisma; Tommi Laukkanen; Mika Hiltunen (Int. J. Inf. Manag., 2007)

Measuring mobile banking customers' channel attribute preferences in service consumption. - Tommi Laukkanen (Int. J. Mob. Commun., 2007)

Barriers to Mobile Banking Adoption - A Cross-national Study. - Tommi Laukkanen; Pedro Cruz 005 (ICE-B, 2008)

Comparing Consumer Resistance to Mobile Banking in Finland and Portugal. - Tommi Laukkanen; Pedro Cruz 005 (ICETE (Selected Papers), 2008)

Segmenting bank customers by resistance to mobile banking. - Tommi Laukkanen; Suvi Sinkkonen; Pekka Laukkanen; Marke Kivijarvi (Int. J. Mob. Commun., 2008)

Exploring the Factors Behind the Resistance to Mobile Banking in Portugal. - Pedro Cruz 005; Tommi Laukkanen; Pablo Muñoz-Gallego (Int. J. E Serv. Mob. Appl., 2009)

Communication strategies to overcome functional and psychological resistance to Internet banking. - Tommi Laukkanen; Suvi Sinkkonen; Pekka Laukkanen (Int. J. Inf. Manag., 2009)

Heavy users of e-banking and Customer Experience Management: evidences on intrinsic motivation. - Pedro Cruz 005; Jari Salo 001; Pablo Muñoz-Gallego; Tommi Laukkanen (Int. J. Electron. Bus., 2010)

Cultural, Individual and Device-Specific Antecedents on Mobile Banking Adoption: A Cross-National Study. - Tommi Laukkanen; Pedro Cruz 005 (HICSS, 2012)

How Uncertainty Avoidance Affects Innovation Resistance in Mobile Banking: The Moderating Role of Age and Gender. - Tommi Laukkanen (HICSS, 2015)

Engaging consumers online through websites and social media: A gender study of Italian Generation Y clothing consumers. - Waqar Nadeem; Daniela Andreini; Jari Salo 001; Tommi Laukkanen (Int. J. Inf. Manag., 2015)

Consumer Trust towards an Online Vendor in High- vs. Low-Context Cultures. - Heli Hallikainen; Tommi Laukkanen (HICSS, 2016)

How Technology Readiness Explains Acceptance and Satisfaction of Digital Services in B2B Healthcare Sector? - Heli Hallikainen; Tommi Laukkanen (PACIS, 2016)

How Individual Technology Propensities and Organizational Culture Influence B2B Customer's Behavioral Intention to Use Digital Services at Work? - Heli Hallikainen; Bert Paesbrugghe; Tommi Laukkanen; Deva Rangarajan; Mika Gabrielsson (HICSS, 2017)

Are Technology-Ready Customers More Inclined to Trust? - Heli Hallikainen; Saku Hirvonen; Tommi Laukkanen (ICIS, 2018)

National culture and consumer trust in e-commerce. - Heli Hallikainen; Tommi Laukkanen (Int. J. Inf. Manag., 2018)

How Mobile Applications Affect Consumption in Grocery Stores. - Anne Kokkonen; Tommi Laukkanen (HICSS, 2019)

Lead users of business mobile services. - Heli Hallikainen; Ari Alamäki; Tommi Laukkanen (Int. J. Inf. Manag., 2019)

Special section on mobile information services. - Tommi Laukkanen (Int. J. Inf. Manag., 2019)

Perceived trustworthiness in using B2B digital services. - Heli Hallikainen; Saku Hirvonen; Tommi Laukkanen (Ind. Manag. Data Syst., 2020)

Psychological Factors Predicting Organic Food Consumption in Social Commerce. - Kim Vo; Tommi Laukkanen (HICSS, 2021)

Haptic Sensory Perception and Customer Experience in a 360-Virtual Store: Does Time Spent Play a Role? - Yuyu Wang 003; Heli Hallikainen; Nino Ruusunen; Tommi Laukkanen (HICSS, 2022)

Reconsidering consumer need for touch: Latent class analysis and purchase experience in a 360-virtual store. - Heli Hallikainen; Nino Ruusunen; Tommi Laukkanen (ICIS, 2022)

Virtual technologies in supporting sustainable consumption: From a single-sensory stimulus to a multi-sensory experience. - Tommi Laukkanen; Nannan Xi; Heli Hallikainen; Nino Ruusunen; Juho Hamari (Int. J. Inf. Manag., 2022)

Introduction to the Minitrack on Mixed, Augmented and Virtual Reality: Services and Applications. - Essi Pöyry; Jani Holopainen; Petri Parvinen; Tommi Laukkanen (HICSS, 2023)

Immersive Virtual Reality in Experiential Learning - A Value Co-creation and Co-destruction Approach. - Tomi Tonteri; Jani Holopainen; Juuli Lumivalo; Tuure Tuunanen; Petri Parvinen; Tommi Laukkanen (HICSS, 2023)

Visual Haptic Perception and Telepresence in a 360-Virtual Store: Does Need for Touch Play a Role? - Yuyu Wang 003; Heli Hallikainen; Tommi Laukkanen (PACIS, 2023)

Does imagination compensate for the need for touch in 360-virtual shopping? - Nino Ruusunen; Heli Hallikainen; Tommi Laukkanen (Int. J. Inf. Manag., 2023)

How Green Consumption Values Affect the Intention-Behavior Relationship in C2C e-commerce. - Maria Ovaska; Heli Hallikainen; Tommi Laukkanen (HICSS, 2024)

Human-AI Interaction - Is It Trust or Emotions That Mediates Behavioral Intensions? - Dongdong Yao; Jani Holopainen; Tommi Laukkanen (HICSS, 2024)

What drives customer loyalty in a pandemic? Semantic analysis of grocery retailers. - Anna Kuikka; Heli Hallikainen; Sasu Tuominen; Tommi Laukkanen (Electron. Commer. Res., 2025)