ISO 9000 series registration to business excellence: the migratory path. - A. van der Wiele; A. R. T. Williams; Barrie G. Dale (Bus. Process. Manag. J., 2000)

The ISO 9000 series as a tool for organisational change: Is there a case? - A. van der Wiele; A. R. T. Williams; A. Brown; Barrie G. Dale (Bus. Process. Manag. J., 2001)

Perceptions about the quality of web sites: a survey amongst students at Northeastern University and Erasmus University. - Jos van Iwaarden; Ton van der Wiele; Leslie Ball; Robert Millen (Inf. Manag., 2004)