Understanding how people use publicly available online services for work. - Toni Ferro; Katie Derthick; Jonathan T. Morgan; Elly Searle; Mark Zachry (SIGDOC, 2009)

Formalization and community investment in wikipedia's regulating texts: the role of essays. - Jonathan T. Morgan; Katie Derthick; Toni Ferro; Elly Searle; Mark Zachry; Travis Kriplean (SIGDOC, 2009)

Using user-centered design to discover motivation and priorities in an established online community. - Elly Searle; Katie Derthick; Toni Ferro; Jonathan T. Morgan; Mark Zachry (SIGDOC, 2009)

Fictional robots as a data source in HRI research: Exploring the link between science fiction and interactional expectations. - Sarah Kriz; Toni Ferro; Pallavi Damera; John R. Porter (RO-MAN, 2010)

Work through the web: a typology of web 2.0 services. - Doug Divine; Toni Ferro; Mark Zachry (SIGDOC, 2011)

Sustaining the development of cyberinfrastructure: an organization adapting to change. - Matthew J. Bietz; Toni Ferro; Charlotte P. Lee (CSCW, 2012)

The rat city rollergirls and the potential of social networking sites to support work. - Toni Ferro (SIGDOC, 2012)

Knowledge workers and their use of publicly available online services for day-to-day work. - Toni Ferro; Doug Divine; Mark Zachry (SIGDOC, 2012)

The Importance of Publicly Available Social Networking Sites (SNSs) to Entrepreneurs. - Toni Ferro (CSCW, 2015)