The Influence of Identity Characteristics on E-Shopping Enjoyment and E-Loyalty among Women Online Shoppers. - Tonjia S. Coverdale; Allison J. Morgan (AMCIS, 2011)

The Impact of In-Group Membership on e-Loyalty of Women Online Shoppers: An Application of the Social Identity Approach to Website Design. - Tonjia S. Coverdale; Anthony D. Wilbon (Int. J. E Adopt., 2013)