Strategies for implementing unmanned labs. - Tony D. Lovgren (SIGUCCS, 2001)

Evolution of three help desks. - Jerilyn Prescott; Tom Kilty; Gary Franklin; Andrew Cleary; Tony D. Lovgren; Angie Mai (SIGUCCS, 2001)

Student employee web portal. - Tony D. Lovgren (SIGUCCS, 2002)

Wireless laptop check-out. - Tony D. Lovgren (SIGUCCS, 2002)