A study of factors that contribute to online review helpfulness. - Albert H. Huang; Kuanchin Chen; David C. Yen; Trang P. Tran (Comput. Hum. Behav., 2015)

The Effects of Task Service Fit on Brand Loyalty: A Study of Branded Apps. - Trang P. Tran; Christopher P. Furner; Ilia Gugenishvili (Int. J. E Serv. Mob. Appl., 2022)