Attractive phones don't have to work better: independent effects of attractiveness, effectiveness, and efficiency on perceived usability. - Jeffrey M. Quinn; Tuan Q. Tran (CHI, 2010)

Issues in benchmarking human reliability analysis methods: A literature review. - Ronald L. Boring; Stacey M. L. Hendrickson; John A. Forester; Tuan Q. Tran; Erasmia Lois (Reliab. Eng. Syst. Saf., 2010)