Cognizant enterprise maturity model (CEMM). - Umesh Harigopal; Antony Satyadas (IEEE Trans. Syst. Man Cybern. Part C, 2001)

Knowledge management tutorial: an editorial overview. - Antony Satyadas; Umesh Harigopal; Nathalie Cassaigne (IEEE Trans. Syst. Man Cybern. Part C, 2001)