A Big Data-Driven Hybrid Model for Enhancing Streaming Service Customer Retention Through Churn Prediction Integrated With Explainable AI. - Usman Gani Joy; Kazi Ekramul Hoque; Mohammed Nazim Uddin; Linkon Chowdhury; Seung-Bo Park (IEEE Access, 2024)

Customer Churn Dataset. - Usman Gani Joy (IEEE DataPort, 2024)

Wavelet-Enhanced Neural ODE and Graph Attention for Interpretable Energy Forecasting. - Usman Gani Joy (CoRR, 2025)