Design Matters! How Visual Gendered Anthropomorphic Design Cues Moderate the Determinants of the Behavioral Intention Towards Using Chatbots. - V. Phoebe Pawlik (CONVERSATIONS, 2021)

Towards the Dark Side of AI Adoption: How Generative AI Extenuates the Perception of Chatbot Errors. - Yan Pan 018; V. Phoebe Pawlik (AMCIS, 2023)

Inferences from Social Media Conversations about the Adoption of Chatbots. - V. Phoebe Pawlik; Yan Pan 018 (HICSS, 2024)