Moving Out from the Control Room: Ethnography in System Design. - John A. Hughes; Val King; Tom Rodden; Hans Andersen (CSCW, 1994)

Process Modelling and Development Practice. - Tom Rodden; Val King; John A. Hughes; Ian Sommerville (EWSPT, 1994)

The role of ethnography in interactive systems design. - John A. Hughes; Val King; Tom Rodden; Hans Andersen (Interactions, 1995)